MJC Motors

I regret to say that my experience with MJC Motors has been deeply unsatisfactory and distressing. I was immediately faced with a litany of mechanical issues, including a serious petrol leak and unresolved oil leak, which not only compromised the vehicle's reliability but also posed significant safety risks. Despite the car's faults becoming apparent immediately after purchase, MJC Motors has continuously failed to rectify these issues effectively, leaving me with a car that is undriveable and dangerous. It is important to note that the dealership has also refused to recognise my short-term right to reject the vehicle within 30 days, as is my entitlement under the Consumer Rights Act 2015. The lack of responsibility, customer care, and due diligence from MJC Motors is alarming. The car was presented to me as thoroughly inspected and fit for sale; however, the reality could not have been further from the truth. The vehicle's condition upon sale was not as described, not fit for purpose, and certainly not of satisfactory quality. Their response to the situation has been dismissive and evasive, ignoring my consumer rights and leaving me out of pocket for a vehicle that I cannot use. I have attempted to resolve the matter fairly, offering them the opportunity for repair and even suggesting a partial refund as a compromise. Unfortunately, MJC Motors has been uncooperative and unresponsive to reasonable requests. To anyone considering purchasing from MJC Motors, I would urge caution and suggest thorough due diligence before proceeding. Based on my experience, I cannot recommend their services and would advise potential buyers to look elsewhere for a trustworthy and reliable car dealership.