SEAT's successful fixed price servicing scheme for owners of older cars has clocked up its 10,000th customer. The aftersales car package is designed to give those with SEATs aged between three and ten years old the same peace of mind as those with brand new cars.
The 10,000th milestone was reached last week when customer Stephen Allsop of Witham in Essex took his 53-plate Altea 2.0-litre TDI Sport for its annual service at his local dealer, Grants SEAT in Braintree. The 56-year-old semi-retired recruitment specialist was amazed when Grants called him back to the dealership and handed him back a cheque for the cost of his service. He was also presented with an array of SEAT goodies to mark the occasion. Mr Allsop said “I bought my car at Grants SEAT and have always had it serviced there. I've always found it a really pain-free and first-class experience. But my last service was a big one my car needed a new cambelt and I was beginning to look at local garages I'd seen advertising really cheap services locally. Thankfully, I heard about It's Fixed before I did that as I can now get the reassurance that comes with having my car cared for by a main dealer while paying a really competitive, affordable and transparent fee”
Anna Chudley, Aftersales Retention Manager at SEAT UK, said "we are absolutely delighted with the success of the It's Fixed programme to date and are sure it will continue to prove enormously popular with customers moving forward. At a time when people everywhere are having their budgets squeezed, this sort of fixed price, transparent and up-front service makes absolute sense for owners of older SEAT vehicles and when you consider the added value the scheme offers, in addition to the peace of mind that comes with knowing your car is being cared for by SEAT trained professionals, the proposition becomes irresistible."
By Geraldine Ashton Green
Wed, 15 Aug 2012