posted 4 years ago

Women Charged £45 More Than Men For Car Repairs

Women charged more than men for car repairs, new survey proves.

A British woman is typically charged more for a car repair than her male counterpart, reported. This conclusion came via its nationwide survey of 182 independent garages in 10 cities. Mystery shoppers – 1 male and 1 female – asked each garage for a quote to replace the clutch on a 2011 Ford Focus. The survey reflected real life as clutch replacement is a common task and the Focus has been a best seller since its launch. On average, the woman was quoted £616 compared to £571. The variation was an additional £45 (+8%). This “female premium” was present in 8 out of 10 cities. The male mystery shopper was quoted more in 2 out of 10.

ClickMechanic Co-founder and Chief Executive, Andrew Jervis, said: “For every female car owner in the UK this report will come as an unwelcome surprise. While the vast majority of mechanics strive to provide honest and reliable quotes, these results show that there is a worrying minority of garages failing to do so. There is a desperate need across the industry for transparency and consistency in price in order to establish trust with consumers of both sexes.”

Garages That Charge Women More Than Men By City

Garages in Birmingham, on average, charged the highest female premium at 31%. The cost was £582 compared to £445 (+£137). It was followed by Manchester where the female quote was 28% higher. It hit £631 rather than £494 (+137). The third largest discrepancy was Glasgow. Here, garages typically quoted the female shopper a further 20% / £98 (£581 rather than £483). Glasgow was followed by: London, Cardiff, Bristol, Leeds and Liverpool. However, the female shopper benefited in places. In Sheffield and Edinburgh she was, on average, quoted 5% and 19% less than a male. The full results are: 

Garages Overcharging Throughout UK claimed its survey also revealed “price-hiking across the country”. Irrespective of gender, the average price to replace the clutch on a 2011 Focus was £594. This was £80 / 16% higher than the industry standard guidelines which have been provided by vehicle manufactures, parts providers and trade bodies.




Birmingham £582 £445 £137 31%
Manchester £631 £494 £137 28%
Glasgow £581 £483 £98 20%
London £793 £673 £120 18%
Cardiff £612 £546 £66 12%
Bristol £642 £617 £25 4%
Leeds £510 £495 £15 3%
Liverpool £594 £589 £5 1%
Sheffield £590 £622 -£32 -5%
Edinburgh £629 £746 -£117 -19%
AVERAGE £616 £571 £45 8%