Heritage Motor Company

I love my car and the response was quick until purchase, but the customer service and aftercare from Heritage Motors is appalling. They did not explain the warranty, then when I tried to make a claim they dismissed it out of hand with the opinion of their “engineer” who had never seen the vehicle. Even claimed my trusted garage had carried out unnecessary work. I emailed them in Feb, April, June and July about a minor fault I thought they might help me with and their response was finally “I thought if it was an issue for you, you would have already got it fixed yourself by now” and told me to look on eBay. As a professional who works with countless employers across the Hampshire area I would not recommend this company to anyone. Even though the car is great it has cost me money and disappointment with this company.