posted 2 years ago

MOT Web-Based System To Replace VTS Device

Web-Based MOT System To Make Life Easier For Mechanics

The Driver & Vehicle Standards Agency is creating a web-based system to replace the VTS Device and “bring testing into the online era”. Its purpose will be to improve the quality of tests, improve the experience for end users (motorists) and professionalise the scheme. It should also make life easier for mechanics as it will provide on-the-spot information. But how? As things stand, Test Stations record findings via equipment provided by ATOS. Such machinery is relatively static. In the future, however, this task will be performed with computers chosen and supplied by garages. This will offer mechanics more flexibility as they will be able to choose from a variety of computerised products. Tablets are likely to be popular as their portability will ensure they can be operated close to vehicles. These will, therefore, be more convenient sources of information than static computers stored in far away offices. That said, garages will be able to use laptops and desktop computers if these better suit their requirements. Furthermore, the system's interface is being created with input from the mechanics that will operate it. This should ensure that it is straightforward and effective. The scheme will be launched in pilot form in late 2014 then be available nationwide by September 2015.  

Head of MOT Scheme Discusses Web-Based System

The Head of MOT Scheme, Neil Barlow, said that the forthcoming web-based system: “should provide a better experience” for mechanics and that “it should be easier” for them to do their job. He added that: “It will be modern IT” and “will work in the way that people are used to modern internet services working.” It will, therefore, have a more modern style than the outgoing system and be reminiscent of existing and widely available software. Mr Barlow added: “if we can make information closer to the person testing the vehicle it's far more likely that they will access that information”. Furthermore, it will be “easier to access”  as it “will be there at the point where they are finding the problem or unsure of the particular thing to do”. Mr Barlow concluded that: “It's all - in my mind - about making information readily available to the person testing the vehicle”. Finally, he confirmed: “if portable devices can work for a garage then we're keen to support it. In my view, portable devices are key to helping improve test quality.”

 

This is all fair & well, helping the mechanic into the 21st Century, but will it spped up or slow down the customer's experience? I do however agree that a mechanic wondering around the workshop with a handheld device is a potentially highly dangerous situation.

Ark, not Arch, sorry

I have a friend who is just getting his workshop registered to do MoT testing. To say the current system is a bit backward is an understatement. The kit provided to connect online is out of the arch (CRT monitor) and get this, dial up! He had broadband installed in the workshop thinking that this would be needed and they are still currently using dial up! I don't think the use of hand held portable devices in order to give the mechanic a better experience (what does that actually mean anyway?) and wandering around a workshop while staring at a handheld device, which I don't think is the safest thing to do, is much of an improvement. A broadband connection with decent web interface would be.